Friday, October 7, 2016

What a week...

Hi folks...it's Friday and what a week...the cubbyhole crew have been busy with a variety of projects ranging from...
VINTAGE


AUTUMN LEAVES...
and SPOOKY...
and the production line would have been a whole lot busier if I hadn't spent 2 days online at the Hermes International Live Chat Helpline trying to locate the whereabouts of the Fiskars Samples Parcel...being fobbed off with excuse after excuse..."need to wait 24 hours for the tracking system to update/the tracking system is experiencing problems"...seriously I was losing the will to live and the Furry Boy's face captured the mood in the cubbyhole perfectly...
But I wasn't giving up and on Wednesday afternoon  found myself chatting with Katherine who promised faithfully to resolve the problem...oh yeah here we go again I thought and no-one was more surprised than I when true to her word an e-mail popped into my Inbox at 10pm that night...parcel located and tracking link attached. It sure does restore your faith in human nature when people care about customer service and are willing to go that extra mile to help out. We're not out of the woods until the parcel has been delivered but at least I know it hasn't disappeared into that "lost parcel" black hole.
And in celebration I'm joining the Friday Girls for a much needed kick up my heels day. Have a great weekend everyone and I'll see you all on Monday with my project for Simon Says Stamp Monday Challenge.
Hugs Kath xxx

12 comments:

misteejay said...

Glad to hear you have made some headway with the parcel.
Loving your peeks.
Have a fabulous weekend.
Toni xx

Bejay Roles said...

Hi, Kath,
Well done on finding a human a amongst all the automation and one who actually cared rather than the ones who just follow the screen prompts. After losing so much valuable time on it you really do deserve your time with the girls today.
I'm loving your sneak peeks and wish that I had a tiny pinch of your talent as I'd love to be able to produce something wonderful.
Bejay xx

Sammy said...

Oh my... I'm sure your work gets even more gorgeous every time I visit! LOVE this collection.

Glad you managed to get somewhere with the parcel.Fingers crossed it will arrive in one piece! x

Janette said...

Kath, your creative side did not suffer from the agro you had with the missing in action package.........all's well though, you have a good day...xxx

Redanne said...

Beautiful projects, each and every one Kath! So pleased that you got the parcel issue sorted and I have got my fingers crossed that it now arrives safely at its destination! Have a lovely weekend! Hugs, Anne xx

Linda Simpson said...

Glad to hear that the parcel has been found. I hope you have a wonderful day with your friends and a wonderful weekend.
Hugs
Linda xxx

Ann said...

Gorgeous projects Kath & I'm delighted to hear you finally got on track with all your samples!! Love Buddy!! Take care& hugs to you both. Ann xxc

Lee said...

Hi Kath,I am back from a horrendous week in Glos.Love the pic of Buddy,hope the parcel soon arrives.Huggles and a Huge Cuddle for Buddy.xx

Deb~Paxton Valley Folk Art said...

Thank goodness it was located Kath and sending positive thoughts that it arrives at its destination safely. Hope your weekend is smooth sailing! Deb xo

Annie said...

Hope you had a good time with The Friday Girls Kath xx glad you now have a tracking number for your parcel too x
Enjoy Mr Poldark tonight too

Love your sneaky peeks !!!

Hugs Annie x

Marci said...

I came over from your SSS post and saw the picture of Buddy. What a gorgeous face!

Theresa said...

Your cards are really fun Kath. I used your spooky card as inspiration for one of my own. thanks as always for sharing.

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